Shopping Experience

Get Ready to deliver Incredible Shopping Experiences

Make your customers feel more welcome with About You Marketing

An important component of a retailer's success is how their customers interact with their brand.
 
Every aspect of the store, from the setup to the service, leaves a lasting impression on the customer. Personalised shopping experiences are more than just superior customer service.   It entails tailoring your customers' shopping process to make it as convenient, hassle-free, and pleasurable as possible. It involves both practical and emotional aspects.
 


I will spot the small things that make a big difference to your sales, customer loyalty, and overall success. By putting myself in the shoes of your customers, I can help you fine tune your shopping experience to create an environment that your customers will enjoy and return to.

Executed correctly, your customer count, customer loyalty and sales will increase!

 In order to create a great shopping experience, I will look at the following :

  • External appearance and welcome point for customers
  • Signage, physical appearance
  • Store layout
  • Directional and product grouping signage
  • Traffic flow
  • Store ambience
  • Temperature, lighting, mood
  • Merchandising
  • Ticketing, displays, associated sales, ease of traffic, ease of purchase
  • Point of sale
  • Average spends and ways of increasing sales

Please contact me if you would like me to assist you with this…

     
             
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